Trust Blocks

Trusting Your IT Staff

Boyd SmithCustomer Education, General Info

I built my business the hard way. I started it from scratch over a decade ago, leaving a good-paying job and renting a couple of rooms in a downtown office building. About half my community was proud to see a young guy going after it and about half my community thought I made a big mistake. Believe me, I had …

The Great Resignation

The Great Resignation

Boyd SmithCloud Services, Customer Education, General Info

See if you can relate to this story. A long-term employee just took a job somewhere else. For years they had access to critical information that your business needs to operate. As a busy business owner or manager, you probably weren’t supervising them as close as you should have. You feel a mild panic attack as you realize you’re exposed. …

Boyd's Trip To Philly

My Recent Trip to Philadelphia

Boyd SmithUncategorized

You’d be amazed at the number of business execs who put their time and money towards serving others. You’ll often find them quietly leading in the background doing the smaller and bigger things that enable and empower people who will never know them to live a better life. You’ll find them involving their children in this work at an age-appropriate …

5-Step Process To Improve Collections For Your Business

Boyd SmithCustomer Education, General Info

Businesses are dealing with an epidemic of epic proportions.  And no, it’s not COVID-19. It’s collections. Collecting money owed to your business is tough. Nobody likes to talk about it, but if we’re going to lead well, we need to be prepared to have the conversation. I remember struggling with collections in the early days of my business. Looking back, I …