5-Step Process To Improve Collections For Your Business

Boyd Smith Customer Education, General Info

Businesses are dealing with an epidemic of epic proportions.  And no, it’s not COVID-19. It’s collections. Collecting money owed to your business is tough. Nobody likes to talk about it, but if we’re going to lead well, we need to be prepared to have the conversation. I remember struggling with collections in the early days of my business. Looking back, I …

Ransomware is 2016’s #1 Overlooked Business Threat

Boyd Smith Customer Education

You’ve read about Ransomware in the news. International cyber criminals are like prowling lions hunting for vulnerable businesses to extort. The ransomware threat is real. It’s becoming more common for local companies to get hit. We’ve helped a few of our customers recover from ransomware attacks. The violation, recovery cost, and work interruption is not something you want to deal …

Salem Insurance Goes Google: Prepared for the Worst by Running the Best

Boyd Smith Cloud Backup, Cloud Services, Gone Google

Salem Insurance is an independent insurance agency with a staff of more than two dozen specialists focusing on personal and business insurance. Several years ago their leadership team recognized their tech strategy needed updating. They were running a traditional IT infrastructure of internal Microsoft based servers run by an in-house technician. They heard about the “cloud” and outsourced IT management, …

Turtle Top Takes Teamwork to the Next Level

Boyd Smith Cloud Backup, Cloud Services, Gone Google

Turtle Top is a closely held multi-generational family business that started manufacturing automotive products in 1962. What began with recreational vehicles has grown into a reputed provider of transportation solutions with sales and service locations across the USA and Canada. They make buses and specialty vehicles designed according to the requests and requirements of a wide variety of customers. There’s …