Remote Tech Support
TechKnowledgey offers local or remote tech support for businesses in Goshen, Elkhart, South Bend, and Michiana. TechKnowledgey’s tech support includes remote monitoring and management (RMM), anti-virus computer protection, and cloud backup services. These IT services are best for small to mid-sized businesses who can’t afford to have an IT department but want computer support and protection.
What Is Remote Tech Support?
The old way of tech support used to only happen on-site regardless of the issue. Now, businesses can use remote tech support to solve many of their IT problems. The term, remote tech support, is a way in which a person can connect to a network or computer regardless of location. This helps businesses solve IT issues quickly without waiting for a tech to come on-site (and paying for a trip charge).
With Remote Tech Support TechKnowledgey Can:
- Monitoring of alerts and performance issues
- Endpoint security monitoring
- Network performance monitoring
- Mobile device monitoring (optional)
- Heightened security for vulnerable programs
- Deep scans
- Patch management included for Windows and popular business software
- Instant remote access (no trip charge, labor charges apply)
We can monitor a variety of desktops, laptops, servers, and mobile devices across multiple operating systems and platforms. We protect against known viruses and watch for new, hard-to-detect malware threats.
“We’ve utilized them as our entire IT department. They have never steered us in the wrong direction. They’ve only ever made our lives easier.”Tom Craig, CFO, Turtle Top / Independent Protection Co.
Questions? We’re here to help
1840 W. Lincoln Ave.
Goshen, IN 46526