Services Manual

Endpoint Detection and Response (EDR)

Endpoint Detection and Response (EDR)


Implementation and facilitation of an endpoint malware protection solution with extended functionalities from our designated Third-party Provider. 

  • Automated correlation of data across multiple security layers*—email, endpoint, server, cloud workload, and the managed network, enabling faster threat detection.
  • Provides extended malware sweeping, hunting, and investigation.
  • Allows whitelisting for legitimate scripts.
  • Next-generation deep learning malware detection, file scanning, and live protection for workstation operating system.
  • Web access security and control, application security and control, intrusion prevention system.
  • Data loss prevention, exploit prevention, malicious traffic detection, disk and boot record protection.
  • Managed detection, root cause analysis, deep learning malware analysis, and live response.
  • On-demand endpoint isolation, advanced threat intelligence, and forensic data export.

Remediation services are not included in this service offering and will be billed to you at your standard hourly rate.

TechKnowledgey manages updates, and techs monitor the system during normal service hours.

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