Xerox Total Satisfaction Guarantee

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Why Xerox?

Xerox offers a Total Satisfaction Guarantee that fully protects your decision! Quite simply, it's the best guarantee in the industry.

The Total Satisfaction Guarantee provides that, if you are not totally satisfied with any Xerox equipment, Xerox will, at your request, replace it without charge with an identical model or, at the option of Xerox, with a machine with comparable features and capabilities.

Except for previously installed equipment, the Total Satisfaction Guarantee is effective for 3 years following initial equipment delivery, unless the equipment is financed by Xerox for more than 3 years, in which event it will be effective during the entire term of Xerox financing. This guarantee applies only to equipment which has been continuously maintained by Xerox or its authorized representatives under a Xerox express warranty or Xerox Maintenance agreement. For previously-installed equipment, the Total Satisfaction Guarantee is effective for one year. Other limitations and exclusions may apply.

Xerox offers this to cleary demonstrate that the measure of quality is Customers' Satisfaction!

For complete details, contact us today to discuss your printer, copier, and networking needs!

Xerox Guarantee

Xerox Total Satisfaction Guarantee